Shipping policy
66 Century Corporation – Shipping & Return Policy
Last Updated: 11/14/2025
At www.66century.com which is under 66 Century Corporation, we are committed to delivering your building materials quickly, safely, and efficiently. This Shipping Policy explains how and when your orders are processed, shipped, and delivered.
1. Order Processing Time
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All orders are processed within 1–3 business days for most materials and upto 3 weeks for other materials like kitchen cabinets
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Orders placed on weekends or holidays will be processed on the next business day.
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Custom, oversized, or special-order items may require additional processing time. Customers will be notified if extra handling time is required.
2. Shipping Methods & Delivery Time
We ship orders using trusted carriers such as UPS, FedEx, USPS, LTL Freight, and regional freight partners depending on item size and destination.
Estimated delivery times are as follows:
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Standard Shipping: 3–7 business days
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Freight Delivery (Large Items): 5–14 business days
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Local Delivery (Where Available): 1–3 business days
Delivery times may vary based on shipping distance, carrier delays, weather, and product availability.
3. Shipping Rates
Shipping rates are calculated based on:
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Weight and dimensions of the products
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Destination address
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Shipping method selected
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Freight surcharges for oversized or palletized items
Customers will see the shipping charge at checkout before completing their order.
4. Freight Shipping (Large Items)
Some products—such as tiles and heavy materials—ship via LTL freight.
Important Freight Guidelines:
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Someone 18 years or older must be present to receive the delivery.
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Freight deliveries are curbside only, unless otherwise stated.
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Inspect all packages before signing the delivery receipt.
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If visible damage is found, note it on the delivery receipt and contact us immediately.
Failure to note damages at delivery may reduce eligibility for claims.
5. Order Tracking
Once your order ships, you will receive a tracking number via email. Tracking information may take up to 24 hours to update.
6. Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate.
66 Century Corporation is not responsible for:
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Delays caused by incorrect addresses
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Additional shipping charges for reshipment
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Lost items due to incorrect address entry
7. Backorders & Out-of-Stock Items
If an item becomes unavailable after your purchase:
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We will notify you immediately
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You may choose a refund, store credit, or wait for restock
8. Shipping Restrictions
We currently ship to all eligible shipping routes of USPS.
Certain oversized or heavy materials may have restrictions based on location.
9. Damaged or Missing Items
Please contact us within 48 hours of delivery if:
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Your product arrives damaged
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Items are missing from the shipment
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You received the wrong product
Proof of damage (photos/videos) is required to process claims.
10. Returns & Exchange
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at aikinsbillion@gmail.com. Please note that returns will need to be sent to the following address: 136 Madison Avenue,Suite 600, New York, New York 10016
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at aikinsbillion@gmail.com.
10.1 Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
10.2 Exceptions / non-returnable items
Certain types of items cannot be returned or exchanged, like items bought from our sales or promo or discount program. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
10.3 Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
10.4 European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
10.5 Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at aikinsbillion@gmail.com.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Damages to the packaging or product itself makes the disqualifies the item for a return
To start a return, you can contact us at aikins.t@66century.com. Please note that returns will need to be sent to the address provided to you by our representative after emailing us.Kindly note that when requesting for the return, you must provide reasons for the return and attach pictures to provide evidence if need be, for the requested return.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at aikins.t@66century.com.
10.6 Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
10.7 Exceptions / non-returnable items
Certain types of items cannot be returned, like items bought from a promotion or discount sales and items that have been used.
Unfortunately, we cannot accept returns on sale items or gift cards.
10.8 Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You cannot exchange a product when the return is not acceptable so its adviceable to initiate return process and make sure your product is in a state that can be returned according to our return policy before you do so.
10.9 European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.